Privacy & Policy

Guarding Your Data, Protecting Your Trust.

Introduction

Welcome to Trek Go India. Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.trekgoindia.com and use our services related to tours and treks. Information We Collect We may collect and process the following data about you:
  1. Personal Information
    • Name
    • Contact information (email address, phone number, address)
    • Date of birth
    • Payment information (credit card details, billing address)
  2. Non-Personal Information
    • Browser type and version
    • Time zone setting
    • Browser plug-in types and versions
    • Operating system and platform
    • Information about your visit, including the URL clickstream to, through, and from our site (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, and page interaction information
  3. Location Data
    • We may collect information about your location if you use our services, as our tour and trek services are location-based.
How We Use Your Information We use the information we collect in the following ways:
  1. To Provide and Maintain Our Service
    • Processing your bookings and reservations
    • Communicating with you about your trip details
  2. To Improve Our Service
    • Analyzing usage patterns to enhance user experience
    • Personalizing your experience on our site
  3. To Communicate With You
    • Sending promotional emails about new tours, special offers, or other information you may find interesting
    • Responding to your inquiries and providing customer support
  4. For Marketing and Promotions
    • Providing you with news, special offers, and general information about other goods, services, and events which we offer
  5. For Legal and Safety Reasons
    • Complying with legal obligations
    • Protecting our rights and property, and the safety of our users
Sharing Your Information We do not sell or rent your personal information to third parties. However, we may share your information with:
  1. Service Providers
    • Third-party companies that provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance
  2. Business Transfers
    • In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company
  3. Legal Requirements
    • If required by law or in response to valid requests by public authorities (e.g., a court or a government agency)
Security of Your Information We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no method of transmission over the Internet, or method of electronic storage is 100% secure, and we cannot guarantee its absolute security. Your Data Protection Rights Depending on your location, you may have the following rights regarding your personal data:
  1. The Right to Access
    • You have the right to request copies of your personal data.
  2. The Right to Rectification
    • You have the right to request that we correct any information you believe is inaccurate or complete information you believe