FAQ

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Registering for a trek with TrekGoIndia

Our registration process is entirely an online process. You’ll be able to complete it in a few simple steps:

  • Head to the upcoming treks page and choose a trek.
  • Click on View Dates/Register and select a date of your choice. Then click on register.
  • Go through the eligibility criteria and terms and conditions (don’t ignore this step) 
  • Create an account for yourself if you don’t already have one. 
  • Fill out the form that appears with all the details
  • Make the payment online.

If the group you are looking for is full, it is best to opt for an alternative date or look for another trek starting on the same date. From our upcoming treks page, you can book the trek that suits your preference.

The Indiahikes team will be there to guide you once you register for a trek. We will create a Whatsapp group where other trekkers from your group will join in as well, so that you can get to know each other better. 

This video by Nandana Kamasani, Head of Experience Coordination at Indiahikes, will give you a clear picture of what happens after you register for a trek.

Once you start the registration process, we will block your booking for 24 hours. You will have to complete the booking within 24 hours. The booking automatically becomes inactive if you do not complete it in 24 hours.

It’s great that you wish to trek with your loved ones 🙂 

Before completing the payment, You can add participants once you register for the trek. To do this, head over to your dashboard, reach the “Add Participants” step and add details of your friends/family.

Suppose you have completed the payment for the trek. In that case, your friend/family member will have to register separately using their email ID and follow our usual registration process.

Payment concerns

If your transaction has failed, please contact us by mailing us at info@trekgoindia.com. We will review the transaction and guide you through the next steps in the next 24 hours.

We’re sorry about the inconvenience. Sometimes, the payment gateway fails with international transaction if your credit doesn’t have certain facilities.

Please write to info@trekgoindia.com with your issue and we will help sort it out with a special payment link for you.

We accept online payments of all kinds. We have an excellent online portal where you can make a payment using debit cards, credit cards, net banking, UPI, Wallets and even international cards and Amex cards. We do NOT accept cash or cheque payments.

We do not have the option of paying for the trek via EMI.

You need to make the full payment – either using a Debit card, Credit card, Net Banking or UPI.

In such a case, drop an email to info@trekgoindia.com. We will check if we have received the payment. If we have received payment, we will confirm your slot immediately.

If we have not received the payment, we suggest you wait for 4-5 days in such a scenario. Usually, it will get refunded to your account. If that doesn’t happen (rarely), get in touch with us by writing to info@trekgoindia.com. We’ll see how we can help you.

We do not accept partial payments. You will have to pay the entire trek fee to confirm your slot.

It’s true. We have a Trek Again Philosophy. 🙂

There are some thoughts and ideologies that we hold close to our hearts.

Our Trek Again Philosophy: As trekkers, there are times when you have to let go of a trek midway. Sometimes you fall ill, or get hit by AMS or at times simple fatigue pulls you down. It can also happen that your Trek Leader sends you down due to a safety or health issue.

Should such a situation occur, we want you to know that we feel as bad as you do. You can always come back another time, repeat the same trek and finish your adventure. For this you do not have to pay Indiahikes any money.

2. On the other hand, there are times when you fall in love with a trek. So much so that you want to do it again, perhaps see it in another season. If you ever desire to do a trek again, please do so. You don’t have to pay Indiahikes any money for repeating this trek. Just email your Experience Coordinator who will guide you through a special internal process to register for the trek. 

Note: The TrekGoIndia  “Trek Again Philosophy” does not apply on our international trek routes. It also does not apply on any special treks, such a photography treks / stargazing treks / collaborative leadership programs or any themed treks we introduce in future. It applies only on our regular treks within India.

Find information for your trek

Hampta Pass is at a height of 14,065 feet/4287 meters above sea level.

Starting at Jobra (9379 ft/ 2858 m) you climb to Hampta pass (14065 ft/4287 m) over two and half days of trekking. That’s an average of 2000 ft/600 m of height giant every day.

There is no network connectivity on this trek. Network will stop right after you climb up from Prini.  Prini is the last place you will get network on the way forward.

On your return, you will get a network near Rohtang Pass and Manali only.

Before leaving Manali, call your family and friends and know that you won’t be available for them until you get back to Manali on Day 6.

There is no electricity throughout the trek. The only place you’ll find a plug to charge your phone or camera batteries will be Manali before and after the trek.

Therefore use your electronic equipment wisely. Fully charge your batteries before leaving your hotel and use your electronic equipment minimally.

Another thing to note the cold temperatures drain the batteries faster. Having extra batteries or a power banks help.

You can collect any rental gear you have ordered at the basecamp, which is the Indiahikes Jungle Line Campus, Manali, on Day 1. 

After your trek, you can return the gear at Chhatru, where the security deposit will be returned.

The basecamp, Indiahikes Jungle Line Campus, Manali is located at Sarsai which is on the Manali-Naggar road, about 3.5 km away from the 15 Mil bridge. If you’re traveling by bus from Delhi or Chandigarh, simply get down at 15 Mil bridge stop. From here, a pick-up cab will be arranged by Indiahikes.

Once you reach the basecamp, there is no way to withdraw money. The last ATMs will be at Prini on the way to the base camp.

There are no ATMs after the pass crossing too until you get back to Manali. 

We do have the option of offloading on this trek. But please note that we encourage trekkers to carry their own backpacks and work on their fitness accordingly. Having too many mules on a trail isn’t good for the ecosystem. 

The total cost of offloading on the Hampta Pass trek is Rs 1500.

A Himalayan trek like Hampta Pass requires a good fitness level. The trek has long walks daily. As a measure of your fitness, we need you to:

Run at least 5 km in 35 minutes before your trek. Consistency of your workout also matters, so aim to jog 20 km a week or 80 km in a month. It’s a minimum mandatory requirement if you wish to trek with us

Once you get confirmed for your trek, we will diligently follow up on your fitness routine. Our team will also assist in putting you through a fitness plan. It will ultimately help you have a safe trek experience

Yes, we have an option of leaving behind extra luggage at the basecamp. Every trekker is permitted to leave behind one piece of luggage at no charge. Anything beyond one piece of luggage is chargeable at Rs 500 per luggage.

Your luggage will be handed back to you at Chhatru on the last day of your trek.

You can leave behind any kind of bags, including backpacks, suitcases, duffel bags or kit bags. Ensure you leave no valuables (laptops, cash, electronics) in this luggage. 

Yes you can! If you are above the age of 58 years, you’ll need to submit a Treadmill Test (not older than 12 months) within a week of completing your trek registration. Apart from this, you should also be able to jog 5 km in 45 minutes.

Hampta Pass Trek is a moderate trek on a difficulty level ranging from easy to difficult.

You start from Manali which is at an altitude of 6,725 ft and reach an altitude of 14,000 ft in a matter of 4 days.

For the most part though, it is an easy hike through the valley. However, the terrain becomes difficult as you get closer to the pass. The pass crossing day is a long walk of almost 9 hours.

The trail climbs steadily until Balu Ka Ghera followed by a steep climb to the pass. The descent from the pass is steep to Shea Goru beyond which is a gentler descent.

This makes the trek a moderate one. It is a good trek for fit first timers.

We would definitely recommend using two trekking poles. It gives you greater stability, good balance and saves 40% of your energy. It also reduces the impact on your knees while covering long distances and descending. 

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